Frequently asked questions
Got questions? Here are some of the ones we get most often. Still curious? Send us a message.
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Questions people ask us often:
Is Casa a registered bank?
Is Casa a registered bank?
What fees do you charge?
What fees do you charge?
What do I need to open a personal Casa account?
What do I need to open a personal Casa account?
What do I need to open a corporate Casa account?
What do I need to open a Casa account?
Why do you need my BVN?
Why do you need my BVN?
Is there a minimum balance?
Is there a minimum balance?
Is my money safe with Casa?
Is my money safe with Casa?
How do I add money to my Casa account?
How do I add money to my CASA account?
Where is Casa’s office?
Where is Casa’s office?
What should I do if I need help?
What should I do if I need help?
Is Casa a registered bank?
Is Casa a registered bank?
What fees do you charge?
What fees do you charge?
What do I need to open a personal Casa account?
What do I need to open a personal Casa account?
What do I need to open a corporate Casa account?
What do I need to open a corporate Casa account?
Why do you need my BVN?
Why do you need my BVN?
Is there a minimum balance?
Is there a minimum balance?
Is my money safe with Casa?
Is my money safe with Casa?
How do I add money to my Casa account?
How do I add money to my Casa account?
Where is Casa’s office?
Where is Casa’s office?
What should I do if I need help?
What should I do if I need help?
Questions people ask us often:
Is Casa a registered bank?
Is Casa a registered bank?
What fees do you charge?
What fees do you charge?
What do I need to open a personal Casa account?
What do I need to open a personal Casa account?
What do I need to open a corporate Casa account?
What do I need to open a corporate Casa account?
Why do you need my BVN?
Why do you need my BVN?
Is there a minimum balance?
Is there a minimum balance?
Is my money safe with Casa?
Is my money safe with Casa?
How do I add money to my Casa account?
How do I add money to my Casa account?
Where is Casa’s office?
Where is Casa’s office?
What should I do if I need help?
What should I do if I need help?